REPLACEMENT POLICY

Effective Date: July 1, 2026

At Culinary Pyrotechnics, we take pride in the quality of our products and the care we put into every order. Because our products are perishable food items, all sales are final. We do not accept returns or offer refunds.

Damaged or Broken Orders

If your order arrives damaged, we're happy to make it right by providing a replacement.

We will provide a replacement if:

Your bottle was broken during transit.
Your bottle arrived leaking due to shipping damage.

To request a replacement, please contact us within 14 days of delivery date and include:

A photo of the damaged product.
A photo of the shipping box or packaging showing the damage.
Your order number.

What Is Not Covered

We are unable to offer replacements for:

Damage caused after delivery due to customer handling or accidents.
Products opened or consumed.
Flavor preferences or personal taste.
Incorrect shipping addresses provided at checkout.
Requests submitted more than 14 days after the delivery date.

How to Request a Replacement

Please email us at culinarypyrotechnics@gmail.com with your order number and the required photos. We will review your request and respond as quickly as possible.

Thank you for supporting Culinary Pyrotechnics. We appreciate your business and are committed to ensuring your order arrives safely and in great condition.